Consultation Policy
Investing in an initial consultation cost with us is a valuable step towards building and working through your future migration plans. Our consultation goes beyond providing cost estimates; it offers personalized advice on your visa eligibility, explores alternative visa options, and assesses your chances of success based on your specific situation. Every migration pathway is unique, so receiving tailored advice enables you to make informed decisions about your future.
Terms and Conditions
Our consultations are undertaken by one of our immigration lawyers/registered migration agents who take the time to consider your circumstances and advise on the best immigration pathways. Kindly read our Consultation Policy before making an appointment.
Standard consultation bookings are for 30 minutes. If you require additional time, we will cover this in the session and costs discussed further with you.
Client Information Questionnaire
We require information on your background to provide suitable advice on your situation. Therefore, please arrange to complete the general migration assessment form at least 24 hours prior to your appointment date. This is to ensure that we have adequate time to analyse your situation and provide the suitable advice.
Documents
Also, we require you to send us copies of the relevant documents i.e., passport, resume, qualifications, letter/s from DOHA, etc., at least 48 hours prior to the consultation. This will ensure the appointment is more worthwhile and you get accurate and timely advice and guidance on your matter in the allocated time.
VEVO Check - Immigration Status
By booking a consultation with us, you give us your consent to check your visa status through VEVO.
Consultation Fees - Standard
To secure your appointment, the consultation fee of AUD110.00 (incl. GST) must be paid into our “Client Account” before your appointment. After confirming your consultation fee, we will email you to confirm the appointment details. Deposits can also be made online through credit card payments. If online payment is not possible, we can process a credit card payment over the phone or share our bank details for you to make a direct transfer to us and provide you with a receipt via e-mail. The deposit will be held in our “Client Account” until the consultation session, and an invoice will be sent to post consultation, showing the use of those funds for your consultation.
Priority Service
For urgent advice (within 24 hours), a priority consultation service fee of AUD175.00 (incl. GST) is charged in advance. This fee also applies if your matter is complex, has an imminent deadline, or requires extensive documentation review before the consultation, assessed on a case-by-case basis.
Rescheduling Your Appointment
If more than 48 hours’ notice received, we can look at rescheduling your appointment to a suitable later date. Rescheduling can be done only once. Multiple rescheduling requests may result in an additional administrative fee of $30.
Cancellations / No Show
Cancellations made less than 48 hours in advance of the appointment are subject to an administrative fee of AUD50.00. We do consider exceptional circumstances on a case-by-case basis. If you fail to attend your scheduled appointment with no intimation provided to us before the appointment, the consultation fee paid will not be refunded. Should you wish to book another appointment with our team, this will incur paying the consultation fee again. Please make sure, you are present on time for your consultation. If you arrive late to your appointment, you may not receive the full allocated time with your registered migration agents/immigration lawyers due limited availability of appointments.
Limitation
Please be aware that we typically offer only one initial consultation per client. If you require additional or ongoing advice following the consultation, a formal engagement is required through a Costs & Service Agreement and a further deposit will be required into our “Client Trust Account” as a retainer.
Immigration Specialist Unavailable
If the immigration lawyer/registered migration agent is not available on the day of the appointment due to unforeseen circumstance, we will reschedule your appointment at no additional charge or schedule with the next available consultant on the same day.
Privacy Policy
Click here to access our Privacy Policy.
If you’re ready to book your consultation with us, you can easily book an appointment online in the first instance by clicking Book a Consultation or contact us at your convenience at +61 3 9125 8872 or send us an email at migration@prestigelegalgroup.com.au to request assistance in booking a consultation.
Need more information or have questions that your seeking answers for?
Our experienced immigration specialists can make all the difference, talk to us about your
matter with ease and let us assist you in navigating to a successful outcome.
Give us a call at +61 3 9125 8872 or Contact Us online.